Privacy Policy
Myte is built around data minimization. We process inputs and outputs to answer you, not to keep a permanent prompt history.
Last updated: June 28, 2026.
1. Scope
This Privacy Policy explains how Myte collects, uses, protects, and deletes personal information when you use Myte.ai, public chat, private inference API access, dashboard features, support, billing, or private-inference inquiry forms. Myte is operated from Quebec, Canada.
2. Information We Collect
We collect only what is needed to provide and protect the service: account and contact information, inquiry form details, project and API-key records, payment and subscription records handled through Stripe, usage metadata such as token counts and request status, security logs, feedback you choose to submit, and the prompts, files, inputs, and outputs needed to provide your requested inference.
3. How We Use Information
We use information to provide responses, operate accounts and API keys, manage subscriptions, enforce quotas and abuse controls, improve reliability and capacity planning, respond to support and legal requests, protect the service, and comply with law. We do not sell prompt or output content.
4. Prompt And Output Retention
Myte does not permanently store prompt or output content. Public chat content is kept in page memory for the current visit. If a request must wait in a queue or be retrieved reliably, Myte may temporarily keep encrypted input or output content only as long as needed to run the request, deliver the answer, allow retrieval, handle expiry, or complete cleanup. After that, prompt and output content is deleted. Myte may keep content-free usage, billing, security, and service metadata.
5. Training And Analysis
Myte does not use your prompt or output content to train models, build advertising profiles, resell data, or perform secondary analysis unrelated to providing the requested answer and operating the service.
6. Sharing
We share information only when needed to run the service, such as with payment, hosting, email, security, analytics, support, or legal providers. Stripe processes payment information. We may disclose information if required by law, to protect rights and safety, to prevent abuse, or as part of a business transfer. We do not sell personal information.
7. Security
We use reasonable administrative, technical, and organizational safeguards, including encryption where appropriate, access controls, minimization, and deletion practices. No online service can guarantee perfect security.
8. Your Controls
You can delete API keys from the dashboard and can request account deletion. Account deletion removes your account, projects, and API keys, while Myte may retain content-free aggregate usage, billing, security, or legal records where required or legitimately needed.
9. Your Rights
Depending on where you live, you may have rights to access, correct, delete, export, restrict, object to, or challenge how personal information is handled. To make a request or privacy complaint, contact ahmed.mekallach@mytegroup.com. We may need information to verify and process the request.
10. Changes
We may update this policy as the service changes. The updated date below shows when this policy was last changed.